Iris Yoffa, Technical Writer - dare to express yourself!

PaperPath, Inc.

Brookline, MA

Technical Writer
Jun 1998-Mar2001
  Demonstrate to prospective clients (Trial Version Users), how the PaperPath application could be configured to accommodate their business needs and improve productivity. 
  Develop and implement training programs for clients and staff, including the creation of training materials and support documents. The introduction of training guides and training sessions significantly contributed to increasing the client base from sixty to over a thousand journal licenses.
  Create and maintain the application help files, install docs and tutorials that ship with the PaperPath and PeerConnect applications, using Visual SourceSafe for version control. 
  CD image and "Product Tour" production and maintenance.
  Icon and graphics creation.
  Provide technical support and database repair assistance to the support team.
  Assess the suitability of Seagate 7.0 Crystal Reports for the web based release of PaperPath and present the basic design and specifications for the Reports Module.
  Product testing.